Firm-Level Evidence on AI and Labour Demand
Panel evidence from services firms on hiring, hours and task mix after AI tool rollout.
Why it matters. Complementarity, not substitution, dominates the first two years of adoption.
This note summarises a panel of Indian IT-enabled and professional-services establishments. Hiring of junior analysts slowed where drafting tools were mandated; hours per ticket fell; senior review time rose.
The implication is reallocation inside occupations, not a simple headcount collapse.
